Vacancies
Senior Business Analyst
Date Posted :
Jan 9, 2026
About MIFX
PT Monex Investindo Futures (MIFX) has been trusted by thousands of Indonesian traders for over 25 years. As a trading platform regulated by BAPPEBTI and OJK, we are committed to a secure and transparent trading ecosystem.
At MIFX, we combine agility of a digitally driven team and innovation while maintaining the stability of a strong, established corporation. This balance empowers our team to grow, adapt, and shape the future of trading in Indonesia.
Responsibilities
Below is an overview of the main responsibilities you’ll take on in this role.
Support Sales/promotion project prioritization and alignment with corporate roadmap
Document and track business requirements for projects and incidents
Ensure process alignment across Sales, Promotion, Operations, Product Marketing, and Compliance
Monitor project progress and escalate risks to Lead Business Analyst
Help transform business needs into tech/ops requirements for execution.
Conduct in-depth analysis of current applications against business processes and spearhead the development of robust improvement plans.
Qualifications
The following are the key qualifications and attributes we believe are essential for success in this position.
Bachelor’s degree in Business, Management, Industrial Engineering, or related field.
Minimum 2 years’ experience in business analysis, business operations, or process improvement.
Participated in or supported cross-functional projects (Tech, Operations, Finance, Product)
Prior exposure to financial services, or fintech is preferred (but not strictly required)
Process Design & Enforcement: Proven ability to document, standardize, and manage changes on processes across multiple teams
Analytical Thinking: Can interpret operational data and spot inefficiencies
Cross-Functional Coordination: Strong track record working with Sales, Ops, Product, or Compliance teams to drive alignment
Problem-Solving: Comfortable handling incidents, following root cause analysis, and ensuring lessons feed back into the process.
Tools: Proficiency in Excel/Google Sheets; familiarity with CRM/ERP or BI dashboards is a plus
Proficient in Excel/Google Sheets
Familiar with CRM/ERP tools and experience in Salesforce, Hubspot, or similar tools
Familiar with process mapping tools (Figjam, Flowchart, etc)
Outcome-Oriented: Measures success by business impact (conversion rates, reduced incidents), not just activity
Structured: Naturally organizes chaos into clean workflows and dashboards
Ability to translate raw data into a presentation slides/dashboard
Information
Division :
Corporate Strategy
Job Type :
Full-time
Placement :
Jakarta