Product Operations Specialist

Product Operations

Full-time

Jakarta

Vacancies

Product Operations Specialist

Date Posted :

Jul 14, 2026

About MIFX

PT Monex Investindo Futures (MIFX) has been trusted by thousands of Indonesian traders for over 25 years. As a trading platform regulated by BAPPEBTI and OJK, we are committed to a secure and transparent trading ecosystem.

At MIFX, we combine agility of a digitally driven team and innovation while maintaining the stability of a strong, established corporation. This balance empowers our team to grow, adapt, and shape the future of trading in Indonesia.

Responsibilities

Below is an overview of the main responsibilities you’ll take on in this role.

  • Optimize trading configurations and settings across Surya Anugrah Mulya (SAM) and Valutrades (VT) platforms, including OneZero, MahiFX, MetaFX MAM, and Metatrader MT4 and MT5 Manager and Administrator.

  • Analyze trading or tracing issues in real-time, giving applicable solutions to minimize disruptions.

  • Map and enhance operational processes across Dealing SAM, AMB Funds, and VT to increase efficiency and reduce manual intervention.

  • Provide hands-on operational support to VT Operations, including troubleshooting system issues and conducting reconciliation checks.

  • Leverage financial knowledge to interpret and validate report content.

  • Regularly audit and maintain accuracy of operational and financial reports.

Qualifications

The following are the key qualifications and attributes we believe are essential for success in this position.

Education:

  • Bachelor's Degree in Finance, Accounting, Economics, Business Administration, Information Systems, Computer Science, Industrial Engineering, or a related field.

Experience:

  • Minimum 1–3 years of experience in Trading Operations, Product Operations, Dealing, Settlement, Business Operations, or a related role.

  • Experience working with trading platforms, financial systems, or operational support functions.

  • Experience in reconciliation, reporting, and operational process improvement initiatives.

  • Experience collaborating with cross-functional teams including Operations, Product, Technology, and Finance.

  • Experience in the Forex, Financial Services, Capital Markets, or Fintech industry is an advantage.

  • Possess professional working proficiency in English communication skills, oral and written.

Information

Division :

Product Operations

Job Type :

Full-time

Placement :

Jakarta

MIFX

PT Monex Investindo Futures operates under a license and supervision of BAPPEBTI, Central Bank of Indonesia (BI), and Financial Services Authority (OJK) for Financial Derivative with Securities as Underlying Assets, and is a member of the Jakarta Futures Exchange (BBJ) and the Indonesia Commodity and Derivatives Exchange (BKDI), as well as a clearing member of the Indonesian Derivatives Clearing House (KBI) and Indonesia Clearing House.

MIFX

PT Monex Investindo Futures operates under a license and supervision of BAPPEBTI, Central Bank of Indonesia (BI), and Financial Services Authority (OJK) for Financial Derivative with Securities as Underlying Assets, and is a member of the Jakarta Futures Exchange (BBJ) and the Indonesia Commodity and Derivatives Exchange (BKDI), as well as a clearing member of the Indonesian Derivatives Clearing House (KBI) and Indonesia Clearing House.

MIFX

PT Monex Investindo Futures operates under a license and supervision of BAPPEBTI, Central Bank of Indonesia (BI), and Financial Services Authority (OJK) for Financial Derivative with Securities as Underlying Assets, and is a member of the Jakarta Futures Exchange (BBJ) and the Indonesia Commodity and Derivatives Exchange (BKDI), as well as a clearing member of the Indonesian Derivatives Clearing House (KBI) and Indonesia Clearing House.