Vacancies
Junior Operations
Date Posted :
Sep 19, 2025
About MIFX
PT Monex Investindo Futures (MIFX) has been trusted by thousands of Indonesian traders for over 25 years. As a trading platform regulated by BAPPEBTI and OJK, we are committed to a secure and transparent trading ecosystem.
At MIFX, we combine agility of a digitally driven team and innovation while maintaining the stability of a strong, established corporation. This balance empowers our team to grow, adapt, and shape the future of trading in Indonesia.
Responsibilities
Below is an overview of the main responsibilities you’ll take on in this role.
Daily cash, trade, and position reconciliations
Creation of client accounts, credentials, and groups on the trading platforms in addition to configuring new settings for certain client and regulatory requirements
Completing all operational activities are executed in a timely, cost-effective, and quality-driven manner
Responding to client inquiries (tickets related to customer trading issues) and pending case inquiries to ensure timely resolution
Ensuring compliance with regulatory requirements and industry standards related to operational activities
Reporting and updating of dividends, swap points, spread and other product information within the backoffice and website
Keeping management informed by reviewing and analyzing special reports, summarizing information, and identifying trends
Liaising with technology vendors, liquidity providers, and prime brokers to accommodate the business
UAT testing on the client platform for technology upgrades
Collaborating with other business functions and departments to ensure that operational activities are aligned with the organization's overall objectives and priorities
Daily operation task complete on time
Maintain deposit SLA for customer Delight related to trading, deposit, withdrawal and rebate.
Handle adjustment related to deposit, withdrawal, rebate and other fee
Make sure all reconciliation report related to dealing, deposit, withdrawal and rebate reporting on time
Handle customer issue related to trading, deposit and withdrawal issue
Qualifications
The following are the key qualifications and attributes we believe are essential for success in this position.
Bachelor’s degree, preferably graduated from Mathematics/ Statistics/ Finance/ Economy
Min. 1 year of working experience in Statistics/Finance/Data project, or strong involvement in numbers.
Solid understanding of data management.
Excellent statistical analysis skill.
Good knowledge of Python, R, SQL, and Big Query.
Strong organizational and leadership skills.
Exemplary communication skills, ability to work with large cross-functional teams of technical and non-technical members
Willing to work in shift
Familiar with project management tools/techniques (e.g. Atlassian, Jira, Confluence, etc), client service area, operational support, and financial investment industry will be a plus.
Familiar with using Meta trader 4 & 5 is a plus
Familiar with forex trading terms (Slippage, Spread Levels, Margin Requirement, Overbook, etc) is a plus
Information
Division :
Operations
Job Type :
Full-time
Placement :
Jakarta