Vacancies
Dealing Officer
Date Posted :
Sep 19, 2025
About MIFX
PT Monex Investindo Futures (MIFX) has been trusted by thousands of Indonesian traders for over 25 years. As a trading platform regulated by BAPPEBTI and OJK, we are committed to a secure and transparent trading ecosystem.
At MIFX, we combine agility of a digitally driven team and innovation while maintaining the stability of a strong, established corporation. This balance empowers our team to grow, adapt, and shape the future of trading in Indonesia.
Responsibilities
Below is an overview of the main responsibilities you’ll take on in this role.
Creation of groups on the trading platform in addition to configuring new settings for specific client and regulatory requirements.
Reporting and updating of swap points, spread and other product information within the backoffice and website.
Keeping management informed by reviewing and analyzing special reports and summarizing information.
Liaising with technology vendors and liquidity providers to accommodate the business.
Responding to client inquiries (tickets related to customer trading issues) and pending case inquiries to ensure timely resolution.
UAT testing on the client platform for technology upgrades.
Ensure that all customer deposit transactions are credited to the customer's trading account.
Reconciliation daily transaction and reporting to other related divisions.
Ensure Lot Match with Liquidity Provider.
Create Kliring & Multilateral Reports.
Processing Settlement from payment provider.
Make sure customer trading is a seamless process.
Monitoring all symbols running.
Daily dealing reconciliation.
Make sure the free swap is calculated properly.
Processing NBP.
Handle customer issues related to trading and deposit issues.
Maintain deposit SLA for customer Delight.
Daily Settlement reporting reconciliation.
Ensure all trading lot of customer trading transactions are matched with the Liquidity Provider.
Handle Adjustment In-Out related to deposit issues.
Qualifications
The following are the key qualifications and attributes we believe are essential for success in this position.
Bachelor’s degree, preferably graduated from Mathematics/ Statistics/ Finance/ Economy
Min. 1 year of working experience in Statistics/Finance/Data project, or strong involvement in numbers.
Excellent statistical analysis skill.
Strong organizational and leadership skills.
Exemplary communication skills, ability to work with large cross-functional teams of technical and non-technical members
Familiar with project management tools/techniques (e.g. Atlassian, Jira, Confluence, etc), client service area, operational support, and financial investment industry will be a plus.
Familiar with using Meta trader 4 & 5 is a plus
Familiar with forex trading terms (Slippage, Spread Levels, Margin Requirement, Overbook, etc) is a plus
Willing to work in shift
Information
Division :
Operations
Job Type :
Full-time
Placement :
Jakarta